Terms & Conditions

How to Order

You may place your orders by calling toll free East of the Mississippi at (800) 472-7274, or fax your order to (336) 249-7750. We will be glad to quote prices based on the part you need and the quantity.

Minimum Order

A $25.00 minimum order is required. No exceptions.

Freight

All window screens, patio door screens, mini blinds, and vertical blinds are shipped freight prepaid. Actual freight charges plus a $2.00 handling fee will be added to each order for parts that are shipped UPS. Orders for closed doors and storm doors will be shipped prepaid and actual freight charges added to the invoice. All orders are shipped via UPS unless size limitations will not allow us to do so. Orders that cannot be shipped via UPS because of size are shipped via common carrier motor freight.

Damage

Packages must be checked for damage before they are signed for. If damage is evident, you must indicate such on delivery receipt and notify Davidson Sash & Door Inc. of this damage immediately. If after opening a package you find concealed damage, notify Davidson Sash & Door Inc. immediately so a claim may be filed with the carrier. We cannot file a claim for concealed damage unless it is reported within 24 hours of receipt of delivery.

Shortages

We must be notified within five days of receipt of merchandise when you have a shortage in shipment.

Returns

No return will be accepted without prior authorization. If the error in shipping is that of Davidson Sash & Door Inc., full credit will be issued for the returned merchandise. If the error is not that of Davidson Sash & Door Inc., a 20% restocking fee charge will be deducted for the credit and customer will be responsible for return freight charges.

Prices

Orders are accepted on the basis of prevailing prices at time of shipment. Prices are subject to change without notice.

Taxes

Applicable sales taxes will be added to all orders shipped to points in North Carolina, South Carolina, Georgia, and Virginia, unless a Sales Tax Exempt Certificate is furnished.

Terms

Net 30 subject to prior credit approval. Until credit is approved, all orders will be shipped on a cash with order basis. A 1½% per month service charge will be added to all past due invoices. Please pay from invoice. We do not issue statements.

Credit Cards

For your convenience, we accept VISA and MasterCard.